Thank you for choosing Mav Lash. This Shipping Policy outlines the terms and conditions regarding the shipping and delivery of products ordered through our website. By placing an order with us, you agree to comply with this policy.

1. Order Processing Time:

   • All orders are typically processed and dispatched within 3-5 business days (excluding weekends and holidays) after the order is placed.
   • Please note that order processing time may vary depending on the availability of the product and other factors. In case of any delays or changes in processing time, we will notify you via email or phone.

2. Shipping Methods:

   • We offer various shipping methods for domestic and international orders. The available options will be displayed during the checkout process.
   • Shipping costs and estimated delivery times will vary depending on the selected shipping method and your location.
   • Please note that we do not ship to certain locations due to legal restrictions or logistical limitations. If your location is not eligible for shipping, you will be notified during the checkout process.

3. Shipping Costs:

   • Shipping costs are calculated based on the weight, dimensions, and destination of the package, as well as the chosen shipping method.
   • The shipping cost will be displayed during the checkout process, and you will have the opportunity to review and confirm the total cost before finalizing your order.

4. Customs and Duties:

   • For international orders, please be aware that customs duties, taxes, and any other import fees may apply in your country. These charges are the responsibility of the recipient and are not included in the product or shipping costs.
   • Customs policies vary from country to country, so we recommend checking with your local customs office for more information on any applicable fees or restrictions.

5. Tracking and Delivery:

   • Once your order is shipped, we will provide you with a tracking number via email or through your account on our website (if available).
   • You can use the tracking number to monitor the progress of your shipment and estimate the delivery date. However, please note that estimated delivery dates are not guaranteed and may be subject to delays beyond our control.

6. Order Cancellation and Changes:

   • If you wish to cancel or make changes to your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request if the order has not yet been processed or shipped.
   • Once an order is shipped, it cannot be canceled or modified. In such cases, you may need to follow our return policy (if applicable) to return or exchange the product.

7. Lost or Damaged Packages:

   • We take utmost care in packaging and shipping your orders. However, in rare cases, packages may be lost or damaged during transit.
   • If your package is lost or shows significant damage upon arrival, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and provide you with a suitable solution.

8. Returns and Refunds:

   • For information on our return policy and refund process, please refer to our separate Return Policy available on our website.

9. Contact Information:

   • If you have any questions or concerns regarding our shipping policy or need further assistance, please contact our customer support team via [insert contact information].

We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective upon posting the revised policy on our website. It is your responsibility to review the policy periodically to stay informed of any updates.

Thank you for choosing Mav Lash. We strive to provide you with a seamless shopping experience and efficient shipping services.